Privacy Policy · LoL Coaching

1. Introduction

LoL Coaching ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the LoL Coaching platform.

2. Information We Collect

We may collect the following types of information:

Account information: email address, username, and password
Profile information: display name, avatar, and gaming details
Payment information: processed securely through third-party payment providers
Usage data: pages visited, features used, and session duration
Communication data: messages sent through the platform and support requests

3. How We Use Your Information

We use your information to:

Provide and maintain the Service
Process transactions and send related information
Facilitate communication between coaches and students
Send administrative notifications and updates
Improve and personalise the user experience
Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share your information with: payment processors to complete transactions; service providers who assist in operating the platform; and law enforcement or regulatory authorities when required by law.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and improve the Service. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Under applicable data protection laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information
Request portability of your data

To exercise any of these rights, please reach out through our Contact page.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact

If you have any questions about this Privacy Policy, please reach out through our Contact page.